Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal information when you visit and make purchases on our online shop. By using our website and providing your personal information to us, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, address, phone number, email address, and payment information. We may also collect information about your computer or mobile device, including your IP address, browser type, and operating system.

We use cookies and other tracking technologies to collect information about your browsing behavior on our website, such as the pages you visit, the links you click, and the time you spend on each page. We may also use these technologies to collect information about your interactions with our emails and advertisements.

How We Use Your Information

We use the personal information we collect to process and fulfill your orders, to communicate with you about your orders, to improve our website and customer service, and to provide you with marketing and promotional materials that we think may be of interest to you.

We may share your personal information with third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing. We may also share your personal information with law enforcement or other government agencies if required by law or if we believe that the disclosure is necessary to protect our rights or the rights of others.

Your Choices

You may opt out of receiving marketing and promotional materials from us at any time by following the unsubscribe instructions in our emails or by contacting us directly. You may also choose to disable cookies on your browser or delete cookies from our website, although this may affect your ability to use some features of our website.

Security

We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the security of your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website.

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@thevictorianhouse.co.uk